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Help & FAQ

How this marketplace works

Clear answers for wallet top ups, posting, promos, and account types. Need help? Email support@demo.local.

Wallet and crypto top ups
  1. Choose an amount in CAD, we generate a one time crypto invoice.
  2. Pay the exact amount using Litecoin (LTC) on the Litecoin network.
  3. Credits appear after network confirmations, this can take a few minutes.

If an invoice expires, create a new one from your wallet.

No cards stored, every payment uses a crypto invoice.

Getting Litecoin (LTC)
  1. Use a reputable exchange or wallet that supports Litecoin.
  2. Complete verification if required, then buy LTC.
  3. Withdraw or send LTC to the invoice address shown on Demo.
  4. Use the Litecoin network only and match the exact amount.

Safety tip, double check the address and amount before sending.

Posting and promos

Most categories are free to post. Paid categories show the fee before you publish.

Add-ons are optional and can be added anytime. Options include bumps, spotlight, featured, media, and flare.

Bumps refresh recency and move listings up. Featured adds a ribbon highlight on cards. Spotlight pins placement for a set time.

Account types

Buyer accounts can browse, save searches, and get alerts.

Advertiser accounts can post listings, buy add ons, and use the wallet.

Switch account type anytime from your profile.

Membership

Membership bundles monthly publish fee credits, bump credits, featured hours, and media unlocks.

Credits reset on your renewal date, no rollover. Most categories are free to post.

Upgrades apply immediately, charges are prorated based on time remaining, and your renewal date stays the same.

Downgrades take effect on your next renewal date. Current credits stay active until then.

Advanced analytics requires an active membership.

Payment methods are wallet auto pay or a crypto invoice (LTC). No refunds.

Safety tips
  • Meet in public places and avoid upfront payments.
  • Beware of listings that look too good to be true.
  • Never share verification codes or passwords.
  • Use in app messaging when possible.
Report from any listing page using the Report button.
Support

Email us at support@demo.local

For faster help include the listing URL, ad reference, and any invoice id.

If your issue involves a wallet top up, include the invoice status.